Refund Policy

What To Say Now is the public-facing product name. The legal seller is Dian Forbes-Frazer, trading as What To Say Now.

30-day money-back guarantee

If you buy a paid plan and it isn't right for you, you can request a full refund within 30 days of your purchase date. You don't need to explain why.

Everything is free during Launch Access, so there is nothing to refund unless and until you choose to buy a paid plan.

How to request a refund

Our order process for paid plans is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for paid orders and handles payment processing, billing, applicable transaction taxes, and payment-related refund matters.

To request a refund, visit paddle.net with the email address you used at checkout, or contact us and we'll help arrange it.

Cancelling a subscription

You can cancel a subscription at any time from your account. Cancelling stops future renewals; your access continues until the end of the period you've already paid for.

Payments, billing and tax

Payment, billing, tax, cancellation and refund mechanics are handled by Paddle under the Paddle Buyer Terms and the Paddle Refund Policy.